Terms & Conditions
Welcome to Somewhere SWR! Please read these terms and conditions carefully before using our website, making a purchase, or placing an order with us.
By using our website, making a purchase, or placing an order with us, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website or place an order with us.
Our Business Information: Our business name is Somewhere SWR, and we are located at Shop 2, 1-7 Prince of Wales Avenue, South West Rocks, NSW 2431, Australia. You can contact us via email at hello@somewhereswr.com or phone at 0466040527.
Product Availability and Ordering: We make every effort to ensure that the products listed on our website are currently available and that the prices are accurate. However, we do not guarantee that the products or prices will always be available or accurate.
If you wish to purchase a product, you may do so through our website. Payment is processed through Shopify, and we accept various payment methods including Visa, Mastercard, and PayPal.
Shipping and Delivery: We offer free shipping for orders over $99.99 within Australia. Otherwise, we offer standard shipping for $10 and express shipping for $12.95. Please use the Australia Post postage calculator to estimate delivery timeframes.
For international orders, shipping costs will vary based on the destination and the weight of the package. Please use the shipping calculator on our website to estimate the shipping cost.
Please note that signature on delivery is not required for our shipments. While we strive to ensure the safe delivery of your order, we cannot be held responsible for any lost or stolen packages after they have been dispatched. If you have concerns about the security of your delivery location, we recommend providing a secure address or requesting additional delivery options from the shipping carrier. We appreciate your understanding in this matter.
Refund and Return Policy: We want you to be happy with your purchase, and we offer a 7-day refund and 14-day exchange/store credit policy for most merchandise purchased from our store. Please note that sale items are not eligible for refunds or returns.
To qualify for a refund or exchange/store credit, the merchandise must be:
- Returned within the specified time frame (strictly within 7 days for a refund)
- In its original condition (unwashed and unworn)
- With the tag attached
Please note that you will be responsible for shipping the item(s) back to us at your own expense. Once we receive the returned item(s), we will inspect them and issue a refund or exchange/store credit as per your request.
If you received a damaged or defective product, please contact us within 7 days of receiving your order, and we'll be happy to assist you with a replacement or refund.
Intellectual Property: All content on our website, including but not limited to images, text, logos, and graphics, is the property of Somewhere SWR and is protected by Australian and international copyright laws. You may not use or reproduce any content from our website without our prior written consent.
Limitation of Liability: To the fullest extent permitted by law, Somewhere SWR and its owners, directors, employees, agents, and affiliates will not be liable for any damages arising out of or in connection with the use or inability to use our website or the products purchased from us, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Indemnification: You agree to indemnify and hold Somewhere SWR and its owners, directors, employees, agents, and affiliates harmless from any claims, damages, expenses, or losses arising out of or in connection with your use of our website or your breach of these terms and conditions.
Governing Law: These terms and conditions are governed by the laws of New South Wales, Australia. Any dispute arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of New South Wales.
Changes to Terms and Conditions: Somewhere SWR reserves the right to update changes to Terms and Conditions.
Somewhere SWR reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website or placing orders with us after any changes to these terms and conditions will constitute your acceptance of such changes.
Thank you for taking the time to read our terms and conditions. If you have any questions or concerns, please don't hesitate to contact us at hello@somewhereswr.com.